Cookie Policy

Last Updated: November 19, 2024

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.

2. Types of Cookies We Use

Essential Cookies

Required for the website to function properly.

  • Authentication and security
  • Session management
  • Load balancing

Analytics Cookies

Help us understand how visitors interact with our platform.

  • Page views and navigation patterns
  • Feature usage statistics
  • Performance monitoring

Functional Cookies

Enable enhanced functionality and personalization.

  • Language preferences
  • Dashboard customization
  • Notification settings

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

  • Targeted advertising
  • Conversion tracking
  • Social media integration

3. Third-Party Cookies

We use services from third-party providers that may set their own cookies:

  • Google Analytics: Website usage analytics
  • Stripe: Payment processing
  • Intercom: Customer support chat
  • HubSpot: Marketing automation

4. Managing Your Cookies

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to:

  • View and delete cookies
  • Block third-party cookies
  • Block cookies from specific sites
  • Block all cookies
  • Delete cookies when closing the browser

Cookie Consent Tool

Use our cookie preference center to customize your settings:

5. Cookie Duration

Session Cookies

Temporary cookies that expire when you close your browser

Persistent Cookies

Remain on your device for a set period (up to 2 years)

6. Impact of Disabling Cookies

If you disable cookies, some features of Grid Auction may not function properly:

  • You may need to log in repeatedly
  • Your preferences won't be saved
  • Some interactive features may not work
  • Personalized content won't be available

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of significant changes via email or through our platform.

8. Contact Us

If you have questions about our use of cookies, please contact us:

privacy@gridauction.tech